Reviews and testimonials

4.9

Based on 200+ Google reviews

Read them on Google

5-star review status on Google

Coastal Patios takes great pride in its exceptional customer service, and we are thrilled to have achieved a 5-star review status on Google.

We have worked tirelessly to ensure that every customer receives the highest level of satisfaction throughout their patio building journey.

From the initial consultation to the final installation, our team goes above and beyond to exceed expectations and deliver outstanding results.

We understand the importance of attentive communication, timely project updates, and addressing any concerns promptly. Our commitment to providing exceptional customer service is reflected in the positive reviews and testimonials we receive.

That care continues right through to handover. Our builders and electricians finish the job properly, so when we leave there is nothing left for you to do but enjoy your new outdoor space. It's the part our customers mention most.

What our customers say

      EXCELLENT  
   Based on 217 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Simon Gardner 
 
 
 
 Trustindex verifies that the original source of the review is Google. We recently had Coastal Patios build a carport for us at our Sunshine Beach property, and the whole experience was outstanding. The quality of the build itself was excellent — clean, well-finished work that we're really happy with.
What really set them apart was their support through a tricky council approval process. Noosa Council pushed back on our original design and required several rounds of revisions, but the team (particularly Dave and James) went well above and beyond — reworking plans, liaising directly with our certifier, and adjusting the design (including the roof height and pitch) to get us over the line. They also stayed on top of communication throughout, from the initial check measure right through to completion.
Couldn't have asked for a smoother outcome on what turned into a more complex approval process than expected. Highly recommend Coastal Patios for anyone considering a carport or patio build.
  
 
      Posted on Google  
   
   Chris O'Donnell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great product and service!
  
 
      Posted on Google  
   
   robert llewellyn 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very satisfied with ever thing with all our dealings with Coastal Patios
  
 
      Posted on Google  
   
   Scott Baillie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very happy with the service and quality.
  
 
      Posted on Google  
   
   Maria Neller 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Team at Coastal Patios, were fantastic. Great service, the trades were very good. Very satisfied with my new patio roof.
  
 
      Posted on Google  
   
   Mark Mortlock 
 
 
 
 Trustindex verifies that the original source of the review is Google. We recently had an outdoor patio cover supplied and installed by Coastal Patios. I can highly recommend this company for their service and quality of workmanship . Riley was a pleasure to have onsite and nothing was a problem. Having been involved in the steel industry for over twenty years I have seen many different circumstances but Coastal Patios made the whole project an enjoyable experience. Would recommend them to anyone.
  
 
      Posted on Google  
   
   Ingrid van Oostrum 
 
 
 
 Trustindex verifies that the original source of the review is Google. From quoting to job completion the team have been professional! And the space is perfect.
  
 
      Posted on Google  
   
   Hayden Doyle 
 
 
 
 Trustindex verifies that the original source of the review is Google. Coastal Patios were a great business to work with. They offered clear options, great service and were very upfront about timelines/costs etc. They took care of planning documents and delivered a great product at an affordable price compared to some other quotes. Very happy with our decision to work with them and very thankful for the quality patio we now have.
  
 
      Posted on Google  
   
   Matt Wells 
 
 
 
 Trustindex verifies that the original source of the review is Google. Coastal patios were amazing through the whole process. The initial consultation understood what I wanted to achieve with the space and the build team were super efficient. We are loving our new patio!
  
 
      Posted on Google  
   
   Kirsty Karauria 
 
 
 
 Trustindex verifies that the original source of the review is Google. Coastal Patios are amazing partners in helping us to make our build dreams come true! From design to build, from the office and accounts through to organising certification, their approach is professional, helpful and with unparallelled quality. We really appreciated the time our Design Consultant, James, took with us to answer all our questions, help us work out what would work best for us - even taking time to meet us at the showroom out of hours so we could visually see what we were looking at having built. We would highly recommend Coastal Patios to anyone looking to have a patio or carport built and will be using them again for future projects.

See all 215 reviews on Google

Video testimonials

Two projects worth talking about

BEFORE

AFTER

Woollatt – Maroochydore

Problem to overcome / solve

After the initial quote appointment, James (Design Consultant) recognised quickly that this project wasn’t going to be a typical carport design. He came back to the office and ran through some scenarios with Dave (Building Supervisor) taking into consideration the important details his client requested. Both the Design Team and Builds Team collaborated about designs that would work for this project, then booked a meeting onsite with the client to run through the options that would work for this unique design.

Constraints included unique archways to the entrance of the property, out of square driveway and car access.

What we did

Collaboration between both Design and Build teams to come up with a practical and functional design, that also had an aesthetic street appeal. Whilst maintaining engineering compliance to implement an important post position, that was crucial to our client.

Outcome

It proved to be a very technical design that needed to tick all the boxes for our client. The carport needed adequate access and parking room, complete coverage from carport through walkway to house entrance and an aesthetic street appeal that complemented the original house. Our clients were extremely happy with the end result and left us a wonderful testimonial about how we exceeded expectations in all aspects of their project for the desired outcome.

BEFORE

AFTER

Boyd – Mooloolaba

Problem to overcome / solve

At quotation and contract stage this front boundary carport was a straightforward design that ticked our requirements for submitting a Relaxation Application, in obtaining Council Approval for this type of project. Our clients entrusted in our knowledge and advice, knowing we had done our research and considered all facts prior to going forward with a contract. This application was put forth to Council on the grounds that there was already precedence set in the street and also an approved carport built, similarly designed to our clients proposed carport on the property directly opposite them. Our clients application was refused by Council on the grounds that it did not comply with their performance outcome, this was a shocking decision for us, our client and the Certifier, we were all left clueless to why this street had different rules to the rest of the community and a sense of embarrassment to relay this unexpected response back to our clients.

What we did

We then provided our client with their options regarding what happens next after Council Refusal. They could either withdraw their Relaxation Application with Council and only receive a small refund back and not have a carport or proceed to appeal Council’s decision. This involves another application to Tribunal and an extra expense. We provided our clients with support and thoroughly went through in detail their options. They decided to proceed with the application to Tribunal. We provided ongoing support and maintained communication between both client and Certifier, updating and providing information at each stage through this very long process.

Outcome

Our clients were delighted to obtain a decision of ‘granted approval’ at Tribunal, with some minor constraints. Once we received the outlined constraints Dave (Building Supervisor) booked in a check measure straight away and liaised with our clients to re-design their Carport, making sure to follow the Tribunal ruling and maintain a design the customer is happy with.

See more of our projects

In their own words

“

My husband and I recently had an opening/closing patio awning installed out the front of our house and a large fly over awning out the back. The end result was amazing, we are really happy with it. Throughout the whole quote and build process Coastal Patios were very professional, they were always able to be contacted if we had a question, they stayed in contact to let us know what was happening and always turned up when they said they would. The installation went smoothly and the team on site were friendly, helpful and efficient. I would definitely recommend Coastal Patios.

Joanne Owen

“

Dave and his team commenced our job on time, were completely professional and efficient and importantly did a thorough clean up on completion.

Office staff were also excellent, keeping us informed and reassured from quotation to completion.

We are very happy with our new front deck flyover which covers the front entry to our house perfectly and looks great as well.

Recommend this great Sunny Coast company.

Joanne Fisher

“

We were after a carport roof to protect our motorhome. It needed to be squeezed in beside the house and boundary and certified. Our experience with Coastal Patios has been amazing. From our first contact with James, who did the inspection of the site, to Kirsty in admin who sent us costings and plans and kept us up to date with the whole process, and last but not least, Neil who actually came and erected the carport, the process has been amazing. Every staff member we have had contact with has been very pleasant to deal with. Neil was a pleasure to have around the house and was more than happy to talk us through the build. This was made more difficult because of the small space we had. I would highly recommend this company to anyone. The finished product looks terrific.

Sue Vockenson

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