Reviews and Testimonials

5-star review status on Google

Coastal Patios takes great pride in its exceptional customer service, and we are thrilled to have achieved a 5-star review status on Google.

We have worked tirelessly to ensure that every customer receives the highest level of satisfaction throughout their patio building journey. From the initial consultation to the final installation, our team goes above and beyond to exceed expectations and deliver outstanding results.

We understand the importance of attentive communication, timely project updates, and addressing any concerns promptly. Our commitment to providing exceptional customer service is reflected in the positive reviews and testimonials we receive.

What our customers have to say about us

Based on 71 reviews
powered by Google
Darren GaudryDarren Gaudry
22:02 30 Oct 23
Absolute brilliant company!!! The job they did replacing my old deck with a composite deck is outstanding!!! The quoted price was also half of many of the other quotes we received… Highly Recommend!!! ⭐️⭐️⭐️⭐️⭐️
03:25 03 Oct 23
Excellent communication right from the start .Extremely clean and tidy all throughout the build progress.My wife and I all really pleased with the end result.Thanks again Guys.
Richard CaldecottRichard Caldecott
03:13 28 Sep 23
Dave and his team were amazing through the whole process and kept us informed every step of the way. They provided a solution to our problem and it has transformed the area. Would recommend them to everyone.
Brenda WrightBrenda Wright
07:22 11 Sep 23
My new patio roof feels so grand! Every step of the way I was kept informed, with James returning in the early stages to clear up some questions I had. As the job came closer to commencement, I realised that I would be away for the build. However, knowing already that the communication from Carlee and James was great, I was confident that things would go well and they did. I am over the moon with the result of my new patio roof. It's so sturdy, looks amazing, and appears to be part of the original home, which initially I was concerned about. Well done Coastal Patios team - I'm very impressed and will recommend your company in the future.
08:40 07 Sep 23
we would like to thank all the team from start to finish of our pergola they were very professional the pergola looks amazing and we will get many years of enjoyment from it
Brett FlemingBrett Fleming
02:00 18 Aug 23
I can’t believe how amazing our new deck is and the transformation it’s made on our house. The whole process from quote to finished product has been smooth, efficient and professional, I can’t recommend Coastal Patios highly enough. A special call out to Rueben and Leroy who were so professional during construction and extremely considerate with our requests during the build, they even cleaned up completely at the end of each day.
Leeza BaricLeeza Baric
00:58 21 Jul 23
I love, love, love my new roof over the deck. The whole experience has been so easy. Prompt responses, always keeping me in the loop, professionalism, quality build & at a good price. Highly recommended. Thank you
John TempleJohn Temple
02:14 19 May 23
Very pleased with work completed. The process was well managed and in a professional manner. All staff were helpful and very thorough in the work performed.We were very impressed with the clean up of the site.Overall a well built and finished project.
Peter StammersPeter Stammers
01:33 28 Apr 23
Our entire experience with Coastal Patios has been very positive. Our queries were responded to quickly and efficiently; and the communication from the time of the initial quote through to the construction of the patio has been excellent. We're very happy with the final outcome and would have no hesitation in recommending Coastal Patios to prospective clients.
Erin MErin M
05:41 09 Mar 23
Coastal patios were highly professional and kept us up to date at all times. From the initial quote from James, through to the updates from Carlee, to the completion of the project by Liam and Josh, absolutely 5 stars - we would give 6 if we could. The quality of work done was outstanding and the two gentlemen Liam and Josh who worked on our patio we can't recommend enough. Thanks so much guys, we love it and highly recommend your organisation. Cheers, Burnside Qld
Matthew NatoliMatthew Natoli
09:19 09 Feb 23
Great communication all the way through, clean and neat tradesman, efficient job with a quality result!Many thanks,MattSunshine Coast Landscaping and Construction
Mark & Karin WoollattMark & Karin Woollatt
09:49 07 Sep 22
Congratulations Coastal Patios. What a professional company to deal with.From initial contact, to completion of our project, we were continually impressed with the commitment, communication, knowledge and work ethic of all involved.A very special thank you to Liam and Coen, who did an amazing job on site constructing our rather complex front of house structures. Excellent skills, workmanship and dedication, completing our build to the highest standard. We are so proud of these talented young men and their work ethic. Such a great credit to, and ambassadors for Coastal Patios.

Woollatt – Maroochydore

Problem to overcome/solve

After the initial quote appointment, James (Design Consultant) recognised quickly that this project wasn’t going to be a typical carport design. He came back to the office and ran through some scenarios with Dave (Building Supervisor) taking into consideration the important details his client requested. Both the Design Team and Builds Team collaborated about designs that would work for this project, then booked a meeting onsite with the client to run through the options that would work for this unique design.
Constraints included unique archways to the entrance of the property, out of square driveway and car access.

What we did
Collaboration between both Design and Build teams to come up with a practical and functional design, that also had an aesthetic street appeal. Whilst maintaining engineering compliance to implement an important post position, that was crucial to our client.

It proved to be a very technical design that needed to tick all the boxes for our client. The carport needed adequate access and parking room, complete coverage from carport through walkway to house entrance and an aesthetic street appeal that complemented the original house. Our clients were extremely happy with the end result and left us a wonderful testimonial about how we exceeded expectations in all aspects of their project for the desired outcome.

Boyd – Mooloolaba

Problem to overcome/solve

At quotation and contract stage this front boundary carport was a straightforward design that ticked our requirements for submitting a Relaxation Application, in obtaining Council Approval for this type of project. Our clients entrusted in our knowledge and advice, knowing we had done our research and considered all facts prior to going forward with a contract. This application was put forth to Council on the grounds that there was already precedence set in the street and also an approved carport built, similarly designed to our clients proposed carport on the property directly opposite them. Our clients application was refused by Council on the grounds that it did not comply with their performance outcome, this was a shocking decision for us, our client and the Certifier, we were all left clueless to why this street had different rules to the rest of the community and a sense of embarrassment to relay this unexpected response back to our clients.

What we did
We then provided our client with their options regarding what happens next after Council Refusal. They could either withdraw their Relaxation Application with Council and only receive a small refund back and not have a carport or proceed to appeal Council’s decision. This involves another application to Tribunal and an extra expense. We provided our clients with support and thoroughly went through in detail their options. They decided to proceed with the application to Tribunal. We provided ongoing support and maintained communication between both client and Certifier, updating and providing information at each stage through this very long process.
Our clients were delighted to obtain a decision of ‘granted approval’ at Tribunal, with some minor constraints. Once we received the outlined constraints Dave (Building Supervisor) booked in a check measure straight away and liaised with our clients to re-design their Carport, making sure to follow the Tribunal ruling and maintain a design the customer is happy with.
“My husband and I recently had an opening/closing patio awning installed out the front of our house and a large fly over awning out the back. The end result was amazing, we are really happy with it. Throughout the whole quote and build process Coastal Patios were very professional, they were always able to be contacted if we had a question, they stayed in contact to let us know what was happening and always turned up when they said they would. The installation went smoothly and the team on site were friendly, helpful and efficient. I would definitely recommend Coastal Patios.”
Joanne Owen

“Dave and his team commenced our job on time, were completely professional and efficient and importantly did a thorough clean up on completion. Office staff were also excellent, keeping us informed and reassured from quotation to completion. We are very happy with our new front deck flyover which covers the front entry to our house perfectly and looks great as well. Recommend this great Sunny Coast company.”
Joanne Fisher

“We were after a carport roof to protect our motorhome. It needed to be squeezed in beside the house and boundary and certified. Our experience with Coastal Patios has been amazing. From our first contact with James, who did the inspection of the site, to Kirsty in admin who sent us costings and plans and kept us up to date with the whole process, and last but not least, Neil who actually came and erected the carport, the process has been amazing. Every staff member we have had contact with has been very pleasant to deal with. Neil was a pleasure to have around the house and was more than happy to talk us through the build. This was made more difficult because of the small space we had. I would highly recommend this company to anyone. The finished product looks terrific.”

Sue Vockenson

Want to read more from our happy customers? Head to our Google Reviews!